Terms of use
Last updated 19 October 2026
These terms cover your use of the Fundur client portal. Please read them with our privacy notice. Our Terms of Business, which we send you separately, also apply.
About us
The portal is run by Ace Business Finance Ltd, trading as Fundur, company number 13467397, registered office Studio B1, Witan Studios, Witan Gate West, Milton Keynes, MK9 1EJ. We are a credit broker, not a lender, and an appointed representative (firm reference number 958590) of White Rose Finance Group Ltd (firm reference number 630772), which is directly authorised and regulated by the Financial Conduct Authority. You can check both on the FCA register.
What the portal does
You tell us about your business and the funding it needs. We suggest lenders from our panel that may be able to help, put your application to the ones we choose with you, and show you what they come back with. We work with a panel of lenders and do not search the whole market.
Figures are indicative
Any amount, rate, term or repayment shown before a lender confirms an offer is an estimate. It is not an offer of credit. Every lender makes its own decision after its own checks, which may include credit searches on the business and its directors, and can change or withdraw its terms.
When we name a lender
While we are still discussing your application with a lender, it may appear in the portal as “Lender” without a name. Your account manager will name the lender before you are asked to accept anything from it. You will always know who you are borrowing from, and see their full terms, before you accept an offer.
Accepting an offer
Pressing Accept this offer tells us you want to go ahead with that lender on the terms shown. It is not a loan agreement. The lender will send you its own agreement, and you are not committed to borrowing until you sign it. If you change your mind before then, tell your account manager.
How we are paid
If you go ahead, the lender pays Fundur a commission. How much varies between lenders and products, and can depend on the amount and term you take. You can ask your account manager what we will receive on this offer before you accept.
[Add any fee the client pays Fundur directly, or state that there is none.]
Your responsibilities
- The information and documents you give us must be true, complete and your own to share. Lenders rely on them, and giving false information can be a criminal offence.
- If you give us details about another person, you must have their agreement and tell them about our privacy notice.
- Keep your login to yourself. Tell us straight away if you think someone else has used your account.
- Do not try to access anyone else’s information, or interfere with how the portal works.
Availability
We try to keep the portal available and accurate, but cannot promise it will always be. If it is down, your account manager can still help by phone or email.
Our liability
[To be drafted with your adviser. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.]
Complaints
If something has gone wrong, please see how to complain.
Changes to these terms
We may update these terms. The date at the top shows when they last changed, and we record which version was in place when you applied and when you accepted an offer.
Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. [Confirm with your adviser.]